Book Direct for
Best Rates
Exclusive Specials

Noosa Heads Accommodation

Frequently Asked Questions

What are the check-in and check-out times?

Normal check-in time is 3:00pm.
Normal check-out time is 10:00am.
Please contact us if you plan on arriving or departing outside these hours as we will always endeavour to accommodate your requests.


What are your Reception Hours?
Our reception operates 7 days a week.
Monday- Friday 9-4pm
Saturday 9-2pm
Sunday 9-12pm


What if we arrive after hours? How do we gain access to our apartment?
Please advise us if you are arriving outside reception hours so we can advise you of our after hour check in procedures.


Are Pets Allowed?
Unfortunately due to Health Regulations we do not accommodate pets.


Is there WiFi in the Apartments?
Yes we do have onsite wifi.


How many people can fit in a Two Bedroom Apartment?
Our Two Bedroom Apartments can sleep up to five people. The bedding configuration varies throughout our Apartments. Please contact us in regards to accommodating your needs.


How Many People can fit in a 1 Bedroom Apartment?
Our 1 Bedroom Apartments can sleep two people. The bedding configuration is a Queen Bed.


How Many People can fit in a 1 Bedroom Studio?
Our 1 Bedroom Studio sleeps up to three people. The bedding configuration varies throughout our Studios. Please contact us in regards to accommodating your needs.


Can hire items such as Porta-Cots and High Chairs be organised?
Yes, we can hire in Baby Equipment just contact us in regards to what your specific needs are and we would be happy to give you a quote and organise.


Do you provide the bathroom and bedroom linen?
All the bath towels and bedroom linen is provided, however we do recommend bringing your own Beach / Pool towel. Alternatively we can provide extra towels at a nominal cost.


How often are the apartments serviced?
All of our apartments are serviced weekly.


Are the apartments Air Conditioned?
Yes all of our apartments have reverse cycle Air Conditioners.


Are the Apartments Non-Smoking?
Smoking is not permitted in the apartments.


Do your Apartments have stairs?
Yes, some of our apartments are accessed via stairs but we do have ground floor apartments.


Is there car parking on-site?
There is one car space per Apartment. Please note there are no car spaces onsite for studio apartments.


Do you have a lift?
There is no lift onsite. Access to upper level apartments and penthouse are via stair access only.


Why stay in Hastings Street at Noosa?
The world renowned Noosa region speaks for itself, located at the northern end of Queensland’s sub-tropical Sunshine Coast with its beautiful beaches, lush green hinterland, stunning coastal national park and pristine river, Noosa has it all.
Combine this with the international sophistication of Hastings Street with its variety of dining options, fabulous shopping and laid back cultured lifestyle.


Can we manage without a car?
You can easily manage without a car; everything is on your door step – Beach, river, park, shops, cafes and restaurants are all a moment away. There is a taxi rank and bus stop 5 minutes’ walk from Jacaranda Noosa Apartments. Plus a car, scooter and bike hire shop just around the corner. Alternatively you can explore the Noosa River by ferry; the jetty is at the rear of our complex.


How far is the Beach from Jacaranda Noosa Apartments?
Pristine Noosa Main Beach is just a short stroll across Hastings Street approximately 50m from our complex.


How far away is the Noosa River?
Our complex directly backs onto the Noosa River and the boardwalk and we have direct access to the riverside boardwalk. Spend the day fishing with your family on the jetty. Or simply hire a boat, kayak or try your hand at a Stand up Paddle board from the adjacent Boat Hire Company if you are feeling a little more adventurous.


How Far to the Noosa River-mouth?
Our complex is a 10 minute stroll to the Noosa River-mouth where you can watch the sun set over the Noosa North Shore.


How far is it to the Noosa National Park walking tracks?
The main entrance to the Noosa National Park is approximately a 10 minute walk from our front gate. There are a variety of walks through the National Park that you can choose from. Ranging from shorter walks such as the 1km Palm Grove circuit that takes you through picturesque rainforest. To the 5.4km coastal track that winds its way through the pristine bays of the National Park eventually finishing at the equally beautiful Sunshine Beach. Maps are available from the Rangers office.


Are there any Local Markets in Noosa?
Noosa Farmers Market is on every Sunday at the Noosa Australian Rules Football Club on Weyba Road, Noosaville between 7am and 12pm, offering some of the finest and freshest local produce.

Catch the ferry from the Sofitel Noosa Resort Jetty which is at the rear of our complex to the Noosa Marina Markets, located at Noosa Harbour, each Sunday between 8am and 2pm. Experience live bands, browse the many art, craft and product stalls, sit relax and grab a bite to eat.


How far are the famous Eumundi Markets from Jacaranda Noosa Apartments?
Eumundi, is only a 20 minute drive from Jacaranda Noosa Apartments. These world famous markets are held every Wednesday and Saturday mornings from 7am. You can drive or take the town bus service which runs every 45 minutes, or book a tour Eumundi Markets.


Where is the Home of the Crocodile Hunter, Australia Zoo?
Australia Zoo is a great place to take the family for the day. It is an hour drive from Sunshine Beach. Alternatively you can catch a free courtesy coach to the zoo from the Noosa Heads bus stop which is a five minute walk from our complex.


How long does it take from Sunshine Coast Airport?
Sunshine Coast Airport is Located at Marcoola (Maroochydore). It takes approximately 30 minutes to drive from there to Hastings Street.


How long does it take to drive from Brisbane Airport?
The trip from Brisbane Airport to Hastings Street, Noosa Heads takes approximately 1 hour and 40 minutes.


Where is the closest supermarket?
There is a mini supermarket in Hastings Street next to Bistro C, The Milk Bar is located in Bay Village and there is also a 7 Eleven.
The closest supermarket is Coles in Lanyana Way, Noosa Junction.
Coles also deliver.


Is there a bottle shop in Hastings Street?
There are two liquor stores nearby. One is located next to the Sofitel Hotel and the other is at Laguna Jacks in Noosa Drive.

There is also a larger drive-thru bottle shop located at the top of Noosa Hill at the Reef Hotel.